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11 general orders for security guards

11 general orders for security guards

The 11 general orders for security guards are crucial in the modern security industry. They provide security personnel with a reference point and clear direction, enabling them to carry out their duties effectively, maintain order, and uphold organizational standards and objectives.

By implementing these orders, security guards can ensure consistency, discipline, and the overall safety and security of their assigned areas.

What are the general orders?

General orders are directives or instructions issued by authorities or government bodies to establish rules, procedures, and responsibilities for a specific context or situation.

These orders serve as official guidelines that individuals are expected to follow in order to ensure consistency, compliance, and effective execution of tasks or duties.

General orders help to establish a framework for behavior, actions, and decision-making, providing individuals with clear expectations and directions.

General orders are constituted in numerous professions such as the military, police, private security, and organizations setting to maintain consistency, discipline, and compliance with the protocol.

These orders may cover various topics, including security procedures, a code of conduct, emergency response protocol, communication guidelines, and more.

The private security regulatory authority is responsible for issuing general orders for security guards in the security industry. Security professionals are required to adhere to these orders while on duty.

11 general orders for security guards

  1. Responsible for the post and allocated area;

As a security guard, you are typically assigned to a specific post with a designated area to cover. Any incidents or occurrences within your assigned area hold you accountable.

Therefore, it is essential to follow the guidelines outlined in the Post Order (PO) to carry out your duties. These guidelines ensure consistency and help you maintain a secure environment.

2. Report violations of orders and regulations;

In the security industry, a security guard often works as part of a team that includes various roles such as security officers, supervisors, managers, and client representatives.

When a security procedure is breached, it is crucial for you to report it promptly to the supervisor or another responsible person within the organization.

In certain situations, if the nature of the incident requires immediate intervention, you may need to contact the local police for assistance.

By promptly reporting security breaches and incidents, you play a vital role in maintaining a secure environment and protecting the interests of your clients and the public.

3. Report all calls for assistance, unusual occurrences, and emergencies;

As a security guard, you should promptly report any incidents that require immediate action to the appropriate authority. Record all the incidents in your notebook or the occurrence book. Timely reporting facilitates swift response and resolution.

4. Sound the alarm in case of fire or disorder;

In the event of a fire or any disorderly situation occurring in your duty place as a security guard, it is essential to take immediate action.

Your first step should be to activate the alarm system to alert others within the area. This alarm can help notify individuals and initiate the emergency response plan.

By promptly initiating the alarm system and adhering to the emergency response plan, security guards can play a crucial role in ensuring the safety and well-being of individuals present in the affected area.

5. Call the authority in case of fire, accident, or serious illness:

As a security guard, it is essential to know the different government bodies responsible for handling specific distress situations.

FIRE: In the event of a fire, it is important to contact the fire and rescue authorities, as they are trained and equipped to handle such emergencies.

INJURIES AND ILLNESS: Medical emergencies should be reported to the appropriate medical services, such as ambulances with health workers, who can provide immediate medical assistance.

VIOLATIONS OR BREACHES: In cases of public disorder or criminal activity, it is crucial to contact the police, as they are responsible for maintaining law and order.

By contacting the proper authority for each specific situation, security guards contribute to the safety and well-being of the individuals.

6. Render all possible aid to enforce the rules and regulations:

As a security guard, your role is to enforce rules and regulations within your assigned area. It is essential to exercise maximum effort in implementing rules and regulations to create a secure environment.

Standard Operating Procedures (SOPs) serve as valuable guides for security guards in performing their duties within specific organizations. SOPs help ensure consistency, fairness, and effective enforcement of rules and regulations.

Assisting others in enforcing rules and regulations acts as a building block in establishing a safe and secure environment within your organization.

By actively supporting and upholding these guidelines, you contribute to the overall security culture and protection of individuals.

7. Be high alert during nighttime and dark hours;

Theft, vandalism, and other criminal activities often occur under the cover of darkness due to low visibility and decreased public presence.

To ensure the security of your area, it is crucial to maintain a heightened state of alertness during nighttime hours.

staying alert, regularly patrolling the area, and actively observing your surroundings are essential practices to enhance nighttime security.

8. Prevent unauthorized individuals from entering ;

In most companies security personnel are present at the entry and exit points of the premises, your primary responsibility is to prevent unauthorized individuals or items from entering or leaving the site.

Your duties also include actively challenging any unauthorized person attempting to pass through your post.

Your constant vigilance and proactive approach contribute to the overall security and integrity of the site, making you a crucial part of the security team.

9. Report any security regulation breaches promptly;

Security rules and regulations within a workplace are typically established by the security department or management of the organization.

As a security guard, it is your responsibility to ensure that these rules are adhered to by everyone.

In the event that someone breaches these rules and regulations, it is important for you to report the incident to the appropriate official or department.

9. Report immediately the safety and security hazards;

During your patrol, it is important to thoroughly inspect the surrounding area and the interior of the building.

Suppose you come across any signs of tampering with locks, doors, or windows, as well as safety hazards such as potential slips, trips, falls, or any other safety measures not being met. In that case, it is necessary to promptly report these findings to your supervisor or the responsible person in charge.

Your vigilance and reporting play a crucial role in maintaining a safe and secure environment.

11. Maintain a state of constant vigilance and attentiveness;

Remaining stationary in a post may limit your ability to observe a large area of responsibility.

Therefore, it is important to conduct regular patrols and move around the guard post to gather information about activities happening around your assigned area.

This proactive approach helps you stay vigilant and alert at all times while on duty. By actively monitoring your surroundings, you can effectively respond to any incidents that may occur.

The 11 general orders for security guards are crucial guidelines that enable them to carry out their duties effectively.

By following these orders, security guards are well-prepared to handle various incidents and security breaches that may occur during their duty.

These orders provide clear instructions on how to respond and act in different situations, eliminating the need for guards to think about what to do on the spot.

Adhering to the 11 general orders ensures that security guards have already been guided on the appropriate actions to take in specific security breaches, allowing for a prompt and effective response.

professionalism in security


Being professional does not mean dressing well; rather, it includes conducting yourself with responsibility, accountability, integrity, and effectiveness.  Professionalism in security is critical; without it, you cannot succeed or move ahead.

Since the business environment is very competitive nowadays, an employer values an employee who performs his or her duties professionally.

Clients may award security contracts to another company if the security guard, supervisor, and other high ranks are not professional in your company.

Why is professionalism in security important?

  1. A professional security guard arrives on time for work and manages time efficiently.
  2. If you are a professional, you will take full responsibility for your actions and work well with others.
  3. Honesty and integrity are also part of professionalism.
  4. Productivity can be found by communicating effectively and appropriately with the team and others.
  5. A professional security guard is clean, neat, and appropriately dressed.
  6. Professional behavior helps security guard to minimize workplace conflict.

How to develop professionalism in the workplace?

  1. Communication: Clear communication avoids confusion. You should work on improving your listening, speaking, and writing skills, as these are essential components of effective communication.
  2. Attitude: As security personnel, you may encounter conflict with employees, coworkers, and visitors to the site, the workplace is a mixture of positive and negative variances. Your attitude helps you in minimizing the conflict. To learn more click here.
  3. Teamwork: In a small firm or organization, only one security guard may be contracted for security. In this case, you may be required to attend duty alone at night or during the day.

Although you appear to be alone, other professionals are working in the background, including your supervisor, your security company’s control room, a client representative, and local police.

You should communicate with them and request assistance in case of an unprecedented situation in the workplace, therefore you should be collaborative, cooperative, coordinative, and clear all the time. To learn more about teamwork click here.

4. Problem-solving: A security guard should not be a part of the problem but rather part of the solution. Your critical thinking in any situation diffuses the problem.

Before drawing any conclusions, you should identify the source of the problem, set priorities, and employ different techniques to solve it.

The following guidelines help you to become professional.
  1. Always be honest and act ethical manner all the time.
  2. Be sensitive to people with special needs don’t judge on different backgrounds, communities, and cultures.
  3. Know the country’s criminal law and your responsibility under it.
  4. know your employer and client’s security policies, to act with them.
  5. Make a plan to respond to an emergency appropriately.
  6. In case of emergency security guards should not panic but rather assist the people to lead them to the safest place.
  7. Act in a disciplined and professional manner in any situation, either dealing with difficult people or working under a difficult situation.
  8. Treat all people with respect and dignity.

Professionalism is essential in the security industry, likewise in other sectors. Since a professional security guard can only function successfully in any situation, professionalism in security is thought to security professional in basic security guard training in many nations.

Advanced Security Training

Can a Security Guard Arrest You?

Can a Security Guard Arrest you

Arrest refers to the physical or mental detention of a person against his or her will. someone who breaks the law should face the repercussions. Can a security guard arrest you? Let’s talk about it when you violate public order.

The rule of law preserves social order. When there is a breach, an investigation may be necessary to identify the perpetrator, and the suspect may be arrested as part of the investigation.

Since the constitution is the country’s fundamental law, all rules and decrees must not conflict with it. Federal law grants the right of arrest to every citizen Under some conditions.

No one can violate the fundamental rights of the accused or the suspect in the name of the arrest because these are guaranteed by the constitution, and safeguarding them is the obligation of all.

What is the power of arrest?

It is a given authority to arrest or detain someone for the purpose of investigation. When there is an incident, two possibilities may exist: either someone committed the crime or no one committed it.

If the suspect is on the scene, it may necessary to hold or arrest him/her in order to obtain a statement or conduct more investigation.

How many types of arrests are there?

Before searching for an answer to this question, it is critical to understand who has the authority to arrest for individual or suspect.

  1. Police: The government has a police department that is responsible for preserving peace and order, investigating crimes, and apprehending criminals. A police officer has the authority to detain or arrest someone in order to investigate a specific event.
  2. Public: The public has the equal power to arrest someone who commits a crime or Every individual has the right to arrest the perpetrator if there is adequate evidence.

There are two types of arrests in this context;

1. Public arrest: conducted by the police officers

2. Citizen arrest: Conducted by the general public.

Since there are only two types of arrest, the security guards, do not have any specific power of arrest like the police officers in the country.

If an incident occurs on their premises, the private security guard can make an arrest, detain the perpetrator, take a statement, or hand over the criminal to the police.

Security professionals, like the general public, have the authority to make a citizen arrest. When you arrest someone, ask for their cooperation because the law in your country may not allow you to arrest someone without a warrant.

Can a Security Guard Arrest You?

A security guard can arrest you in some circumstances, but they do not have the same power as public security or police.

  1. When the police request you to assist in the arrest of someone.
  2. It is enough evidence that a crime was committed. (including the suspect fleeing the public or the police, or being found red-handed).
  3. The incident occurred on your site, and you need to detain someone to take the statement.
  4. The suspect comes to you and commits the crime.
  5. If the suspect is holding a weapon, restrain him.
  6. The illicit or forbidden goods discovered during a security search.

Unlike to police, a private security guard has the same authority to detain you as the general public. If there is sufficient evidence that someone violates current laws in the country, the public has the authority to detain and hand the suspect over to the police.

When conducting an arrest, as a security officer, you should follow the correct procedures. Another violation may occur to you if the rules are not followed. Click here to learn about the arrest procedure.

In modern security contexts, the security guard learns the country’s laws, rights, and privileges of the public during basic security guard training, which has become essential in many nations for security guards.

What is included in security guard services?


The rapid development of private security companies worldwide has created a competitive environment in the security industries. Private security companies offer a wide range of services to their clients, including security guard services.

Most countries have already prohibited hiring in-house security guards for individuals and businesses.

One mechanism is in the practice, Organizations and individuals who wish to participate in security activities must obtain authorization from a regulatory body, which may be a state or federal entity.

While a security guard is responsible for the protection of people, property, and information, he or she must learn various techniques and skills to carry out security tasks in different situations.

These things will be learned during training, so a new security guard should undergo training for a week or month, depending on the country.

security guard services

People may require different types of protection for themselves and their properties. Keeping this in mind, security guard services are divided into the following categories:

  1. Protection of people
  2. Protection of properties
  3. Protection of information

A security guard can protect individuals by deterring criminal activity, detecting workplace hazards, and responding to emergencies.

To protect the property, the security guard performs a variety of tasks, including access control, the search for visitors and employees, and the detection of fire hazards, among others.

Now, confidentiality is of the greatest priority because if a competitor obtains access to classified information, it could harm the organization’s business.

Although security guards do not know what employees are doing on their computers, they must be vigilant and inform the appropriate department or supervisor if any unauthorized activities are detected.

If you want to learn the techniquies and skills required for the protection of people, property, and information, click here for the complete lesson of the security guard training on this topic.

Security Industries services;

  1. Man Guarding Services
  2. Armed Gaurding services
  3. Cash Solution or Cash In Transit
  4. Security Consultaion Services
  5. Security Site Planning
  6. Risk Assessment and Mitigation Services.
  7. CCTV Operation
  8. Patrolling and Lock Down
  9. Escort Serices
  10. Access Control Management
  11. Parking Control
  12. Key Management
  13. First Aid & Accidents
  14. Event and VIP Security
  15. Visitor Management
  16. Lost & Found Property
  17. Incidents and Emergency Management
  18. Security Integrated Services
  19. Dog Training and Dog Security
  20. Special Security Service

The security guard services are typically different from the country’s public security or police department.

The police provides protection services to the public at no cost, whereas security guards do so in exchange for payment.

Depending on the security threat to a business, the organization may subscribe diffrent types of security services from private security companies.

Not all security guards can provide all of the above-mentioned services because they require training and experience to become professionals in their respective services.


What makes you a CCTV operator?


CCTV, or Closed Circuit Television, is a common surveillance tool used to monitor individuals and their surroundings. Small businesses to large corporations use CCTV to record what the camera captures, but in large organizations, a CCTV operator is required to monitor people’s activities and observe a particular location.

As people become increasingly concerned about the security of their property, there is a trend to install CCTV in private apartments and houses.

In a small business or location, the owner or a security guard observes the area through CCTV and retrieves chronological data to investigate past activities.

In a large organization, there may be numerous cameras and monitors to display the information; therefore, a full-time security person should be available in front of the CCTV. If anything happens, you should inform the security guard to take the action.

As technology advances in the safety and security industry, the CCTV system is more than just a camera recording because it is highly sophisticated and requires a trained individual to operate it.

To be a CCTV operator, you should have a basic understanding of the CCTV system as well as the control room’s operating procedures.

The operator not only observes the camera feeds but also uses various surveillance techniques to determine what is going on on the ground.

CCTV operator duties and responsibilities can vary from those of other security personnel at a site.

In addition to monitoring the area with CCTV, you must perform numerous other tasks, such as keeping records and assigning security equipment.

How can you be the CCTV operator?

Without prior experience and training, you cannot operate the CCTV or complete control room tasks. Therefore, your experience and training are the major resources for CCTV operator jobs.

There are three ways to obtain operator training and a certificate if you complete it successfully.

  1. You can get CCT operator training from private or government security training centers. Although it costs you money, it will help you find work in the future.
  2. The second way your company can provide you with CCTV operator training is from an authorized training center. In this case, you may not require to pay any fees because your employer will bear the cost.
  3. Third, you can learn CCTV operations from a colleague who works in the control room as a CCTV operator.

Requirement for the CCTV operator

Before attending training, a CCTV operator must have the following basic skills.

  1. Previous experience in the security field
  2. Excellent communication skill
  3. Ability to deal calmly with emergency situations.
  4. Able to write a clear record
  5. good observational skills

A person who wants to be a control room operator must first learn the basics knowledge of CCTV systems and handling situations on the ground.

Although training is essential, most operators learn how to operate CCTV from their coworkers while on duty in the control room.

If someone already knows how to operate a CCTV system, the security company will send them for training.

At the bottom;

If you wish to become a CCTV operator, you should either make an effort to learn the fundamentals of control room operation or pay for operator training and obtain it.

security manager job description and responsibilities?

security manager job description

The security manager job description is an explanation of the duties and responsibilities of the manager. In an organization, the security manager has direct authority and supervision over the operational activities of security personnel.

As the department head, a Security manager, plans, develops and implements the security policies, protocols, and standard operating procedures (SOP) for an organization.

There could be two types of security managers job in today’s job market.

  1. A manager in the security industry.  
    • A manager in a security guard supply company deals with clients; it does not establish security policies. But it ensures that the security personnel who work for the clients have followed the security policy of the specific business and done their duties accordingly.
  2. Security managers at other companies 
    • This is called an in-house security manager. He or she sets up the security policies for the organization and puts them into action with the help of the security supervisor and other security professionals who could be supplied by the security company.
    •  A Manager is fully responsible for all operations within the organization that impact the safety and security of people and property.

Security manager job description;

The requirements for the security-related job could be different from company to company because security policies are defined depending on the company’s assets, and security threats.

the following are the security manager’s common duties and responsibilities.

  1. Company policies;

The security manager develops and enforces security policies, protocols, and procedures in an organization.

2. Budgeting;

A company may have the budget and plan for current and upcoming fiscal years. Each department needs a budget to manage, maintain and mobilize the staff and equipment.

Since modern technology is so important in protecting people and properties, the cost of the integrated security system in an organization has dramatically increased.

A security manager should try to obtain the most efficient system at a low cost. One of the primary responsibilities of the security manager in his department is to monitor the budget and expenses.

If the operating costs are too high, you may need to cut the security staff in the organization; in such situations, you should establish a new procedure that does not jeopardize the organization’s security.

When the security systems require to maintain or replacement in your company, you should always look for a high-quality vendor.

3. Responsible  for security personnel;

The security manager is responsible for recruiting, training, and supervising the security officers and guards.

You may need to provide training to other employees about your company’s safety and security regulations.

You are also responsible for awarding the contract to the security firm to provide security personnel in your organization, Your consideration will also determine whether the contract will be renewed or terminated once its term expires.

4. Representation;

You represent the security department at the management meeting. You should discuss not only the operational needs of the security team but also discuss with the respective deparment heads if their employees have violated the security rules of the organization.

5. Planning and coordinating;

Before launching a new business in a new location, you must develop a security plan and cooperate with other security professionals and stakeholders.

6. Review reports;

Every day, you would receive various types of security-related reports from employees and security staff, such as requirements, incidents, and security breaches.

You should examine those reports and take appropriate action if necessary.

7. Investigate and resolve issues;

In the event of a security breach, the security manager’s role is to investigate the incident and obtain statements from those involved and witnesses.

When the additional investigation is necessary, you must work with the local police or the public investigating officer.

8. Reporting;

The different types of security reports you need to sign every day. On a weekly or monthly basis may require to create reports for management on the security status of the organization.

9. Managing the contracts;

The contract for security staff, CCTV, alarm, and fire suppression systems should award to the most cost-effective and high-quality vendor.

As the security manager, you must oversee the existing contracts and take contractual action against the vendor if the security team does not perform adequately.

10. Inspection and audit;

To make sure the minimum safety and security stander has been maintained you should regularly inspect and audit the security guards and equipment.

General Duties of Security Manager

  1. Risk assessment of assets and take precautionary actions to avert incidents.
  2. Ensure the satisfaction of customers and other stakeholders at all times.
  3. Engaging in customer and management meetings as well as working with the security team.
  4. Operational excellence & service delivery
  5. Provide daily or weekly briefings to security personnel and supervisors.
  6. Responsible for ensuring that the day-to-day operations run smoothly.
  7. If any area requires improvement, should develop an action plan and implement it as soon as possible.
  8. Organize and provide mandatory training for all security personnel.
  9. Collaborate closely with operational personnel, maintenance, security, cleaners, and outside contractors to ensure the business operation is smooth.
  10. Always comply and adhere to all company policies and procedures
  11. Ensuring that the highest standards are always achieved and maintained
  12. Ensuring that all team members work well within any team.
  13. Liaising with the clients and customers regularly.

In another world, the security manager job description is a list of duties that the manager must do in the future. As the department’s head, the security manager is accountable for all operations carried out by the entire security staff on a daily basis.

What is security guard?

What is security guard

What is a security guard? Providing protection is security, and while the definition of a security guard may vary, it is a brief summary: “A security guard is someone who does security-related activities for pay, such as patrolling and inspecting properties against fire, theft, vandalism, terrorism, and unlawful activities”.

Not only does the security guard safeguard the property, but he or she also protects the community from threats.

The duties and responsibilities of security guards vary depending on the site, but in general, security guards do the following:

  1. Protect and enforce the rules and regulations at the site.
  2. Monitor the security systems including alarm and CCTV.
  3. Controlling the access of employees, visitors, and vendors.
  4. Inspect the Area to find safety and security hazards.
  5. Write the security report about the incident or their observation while on duty.
  6. Take the statement from the witness for later court testimonies.
  7. Detain violators.

The above are the most typical tasks that a security guard performs in any location. In an emergency, security guards must call the police, ambulance, and fire department to bring the situation under control.

Security guard responsibilities according to employers;

  1. Retail store: Security guards protect people, keep track of merchandise, handle money, and maintain other safety equipment.

To prevent theft from employees and customers they conduct the detective’s works.  Detain the shoplifting until police arrive and patrolling the parking area are the responsibilities of the store security guards.

2. Security guards serve critical responsibilities in managing people’s access to buildings, banks, hotels, and hospitals. They maintain the rules and regulations in order to protect the offices’ staff, clients, and the general public.

3. Security guards in museums and art galleries protect the paintings and exhibits by monitoring visitors and inspecting their belongings as they enter and exit the premises.

4. Security guards secure information and products in factories, government buildings, and military bases, and they check people’s credentials when they enter and exit.

5. Security guards monitor the crowd, supervise parking, and seating at the university, park, and sports stadium.

6. At the bar and nightclub, the bouncer security guard stops illegal people from entering and maintains order among the customers.

7. The guard protects people, transportation equipment, and freight at the airport, train station, and other transportation facilities as part of transportation security.

Security guards work in a variety of security conditions, depending on the location they must execute their duties. Each workplace may have its own SOP (Standard Operating Procedures), and the security guard should follow them.


Hotel security guard Job Description, Duties.


Whether you work as a hotel security guard or in another field, your role is to safeguard property, people, and information. To safeguard these three assets (people, property, and information), the security officer may employ various security procedures specified by the organization’s management.

The hospitality industry is one of the primary enterprises that need many security professionals to keep operations running smoothly on regular basis. As a hotel security guard, you will be responsible for the following tasks:

What Qualification required for the hotel security guard?

Although the requirements vary according to the company or hotel, it is acceptable if you meet certain abilities and qualifications;

  1. you must have a Higher Secondary Education.
  2. 1 years experience for similar role.
  3. Effective communication skills
  4. Language proficiancy (English and other languages)
  5. Posses licnese from private security regulatory authority of the country.

Duties and responsibilites of hotel security guard;

  1. Follow all the security policies;

The security manager develops the hotel’s security policies and procedures; security professionals on duty must adhere to them at all times.

2. Patrolling;

You must patrol the interior and exterior of the premises to detect unusual activities and ensure that all equipment is operating normally and not causing safety and security hazards. You can conduct patrol on foot, bicycle, or automobile, depending on the organization’s size and patrol zone.

3. Reporting;

You should report to the senior colleges any event involving the safety and security of a person or property. It could be from the person, fire hazards, and other types of hazards.

4. Log in and log out;

The security staff stationed at the entrance are responsible for registering any guest, employees and vendors at their arrival, and recording their exit time. The management may provide you with a logbook.

5. Handling the loss and prevention;

Employees or guests may discover missing property and notify the security guard; as the hotel security, you should be familiar with the hotel’s loss and prevention policy and act on it.

6. Traffic control;

as a hotel security guard, you may need to perform duty in parking lots, when you are duty should control the traffic flows to prevent the accident. Ensure that the vehicles are parked properly and that the reserved parking, such as the employees’ parking area and the VIP parking area, are not occupied by common guests.

7. Access control;

Some places are only accessible to authorized individuals; you should be aware of this and keep an eye out for anyone who may attempt to enter the area.

8. Escort the visitors; 

You may need to escort the visitor to the lobby and from the lobby to the entrance. If any vendor is working within the permitted area, the security guard should escort them according to the company policy.

9. Customer services;

Greeting the guest appropriately and attempting to resolve the issue is a professional security guard’s virtue; therefore, you should possess this skill. Customer service is the most vital aspect of a hotel security guard’s job; however, you should not compromise safety and security for the sake of customer services.

10. Enforce the rule and regulation; 

Each hotel has its own security protocol, which you must ensure all guests and workers follow.

These are the basic responsibilities of a hotel security guard; additional tasks may require depending on the location and type of security threat the hotel faces.

Security supervisor job discription;

security supervisor training course online

security supervisor training course

To be a supervisor, security guards or security officers must undergo security supervisor training and pass a test on the country’s private security regulations. In this article, we’ll provide you with resources and details about our free security supervisor training course.

As the concept of professional security has grown in developed countries, it has become mandatory for a security guard to learn critical security skills through training and obtain a license from the private security regulatory authority before performing security tasks.

Candidates undergoing basic security guard training will learn the necessary skills for daily security operations. In contrast, those undergoing supervisory training will gain additional knowledge, such as leadership, management, and security planning, among other things.

There are fundamental differences between BSG (Basic Security Guard) training and security supervisor training.

Today’s supervisor is tomorrow’s security manager; therefore, most of the modules in this training are management-related.

I’ve published several videos on my YouTube channel about basic security guard training, and more information about security guard training is available here.

Types of security supervisors;

  1. Private security industry’s security supervisor: 

The private security firm that provides the client with man-guards also has the position of security supervisors.

If you are the supervisor of these types of businesses, you would be the patrolling supervisor responsible for visiting clients’ locations and interacting with clients and security guards regarding security matters.

Additionally, the patrolling supervisor inspects the security guard while they are on duty; any concerns about the guard’s performance from the client, he/she needs to report to the company management.

Some security supervisors also serve on client sites appointed by security contractors or companies; they are solely responsible for mobilizing, monitoring, and controlling security guards on those sites.

2. In-house security supervisor; 

This security supervisor is not from a private security firm; if the industry is big, it would have its own internal security department, just like finance, logistics, human resources, and sales, among others.

In the security department, there may be some security personnel, including the security manager.

Although most of the security staff are supplied by the security contractor, the internal security supervisor is responsible for monitoring, instructing, and communicating with the contractors and company management about the security of the specific organization.

security supervisor course module;

  1. The role and responsibilities of a Security Supervisor
  2. Security Planning and Organizing Key Principles
  3. Communication skills
  4. Leadership skills
  5. Assignment of tasks
  6. Delegation
  7. Functional motivation
  8. Teamwork
  9. Conflict management.
  10. Problem-solving and decision making
  11. Customer service and managing difficult people.
  12. Working with emergency services
  13. Controlling the scene of an incident
  14. Securing and controlling evidence
  15. Manage notebooks and accident books


You must be familiar with the above modules whether you work for a private security firm or an in-house security supervisor. Otherwise, you could not be able to conduct your duties effectively in a variety of security situations. In the security supervisor training course, you would learn the most critical skills required for a leader of the security team.

security supervisor job description & duties


In the private security industry, there are many ranks, one of which is a supervisor. This is the most important position because it is the path to becoming a manager. The security supervisor job description can vary depending on the nature of the business.

For example; The duties of a hotel security supervisor may differ from those of a mall security supervisor, and the duties of a residential building security supervisor may differ from those of a production company security supervisor.

Each industry creates, plans, and implements a security strategy in response to the risks and threats it faces; therefore, not all businesses face the same level of safety and security threats.

As the security supervisor, you are responsible for adhering to company rules and regulations and performing duties by them.

Since a company has its own security policy, you will find that the requirements for a security supervisor candidate or security supervisor job description vary depending on the company as you go through the job advertisement.

However, the following are the general responsibilities of all types of security supervisors. When you are familiar with them, it helps you prepare for the interview because most of the questions come from them.

On the other hand, familiarity with job descriptions for specific roles enables you to perform duties effectively if selected for that role.

What are the requirements for the security supervisor?

  • At least 2 years experience in a security field or similar role.
  • Good communication skills.
  • Hardworking attitude and good coordination ability
  • Active and enthusiastic
  • knowledge of firefighting
  • Motivated with a strong sense of initiative
  • Confident and Independent

Duties and responsibilities of the security supervisor;

  1. Supervise and guide security officers;

As a security supervisor, you should monitor your team’s activities on the ground and train them to interact properly with visitors, vendors, and employees.

  1. maintaining daily records;

Daily, you may be required to prepare various reports at your workplace, including those regarding incidents, accidents, and security breaches. You should write a report properly and record them in the occurrence book or any other form.

  1. Familiar with locations;

Without a complete knowledge of the site, you cannot expect your team to perform their duties effectively. As a result, you should be familiar with the overall design of the premises.

  1. Regularly patrol and spot-check premises;

You should conduct Regular patrols in all parts of the facility, including activity rooms, public areas, outlets, and surrounding areas, to spot-check the security guards’ performance and other security-related matters.

5. Assisting Security Manager in handling incidents.

Security supervisor is the right hand of the security manager; you should give the information and some idea to handle the incident to the security manager, because you may know better than the manager about the particular incident that has occurred.

6. Conduct emergency response drills;

Every business or organization has a security policy that includes an emergency drill. An emergency drill is a rehearsal where all employees and visitors practice what to do in an emergency.

Depending on the company, the drill may take place once a month or every three months. You are responsible for conducting the drill during non-emergency situations.

7. Investigations and interviews;

If an incident happens, you should investigate it; when investigating, you must be aware of company policies and individuals’ rights under the law of the country while recording the statement.

8. Daily physical hazard/safety inspections

Each day, you should check for safety and security hazards; if you notice any equipment that is causing danger, you should report it to the appropriate department to fix it.

9. Monitor Closed Circuit Televisions and alarm systems.

The security supervisor must be familiar with the security systems, such as CCTV and an alarm system.

It is your duty to monitor the system to ensure the proper functioning and identify any unauthorized activities.

10. Assist visitors /employees during emergencies

You are the leader of the building’s evacuation in the event of an emergency; therefore, you should assist those in danger zones because you are familiar with the escape routes, exit doors, and their purpose.

11. Gather information and complete reports, and Maintain confidentiality.

You can gather information by coordinating with other security personnel and employees; you must write a report once you find an unlawful behavior.

Making the report is not important; it is critical to keep them secret, so you must maintain confidentiality.

12. Defuse disturbances by company policies and procedures

If a disagreement arises between security personnel and employees or between security personnel and visitors, you must resolve it by company policy.

13. Handle all interruptions and complaints

If a customer or employee makes a complaint, you should address it appropriately without escalating the situation. Try to find an acceptable solution; you can consult with the department that relates the issues.

14. Escort unwelcome persons from the property.

If an unauthorized person enters your premises, you should escort him or her until they exit.

15. Assist management in training

You can work with the management team to schedule training for security personnel and other employees. Which types of training they need you should recommend that.

16. Motivating and coaching employees.

You should motivate employees and encourage them to follow company policies and procedures. Inform them of the important points while they are on duty and help them to develop a positive attitude toward their jobs and themselves.

17. answer telephones using appropriate etiquette

When you answer the call, maintain a courteous and polite tone; avoid speaking as if you are ordering them.

18. Develop and maintain positive working relationships with others

It is critical to maintaining positive relationships among team members; as a supervisor, you should encourage your team members to put their differences aside and work toward a common goal.

Not only should you play the role of security personnel, but you should also play the role of managing positive work relationships with other employees.

If there is an issue that may jeopardize the inter-personal relationship, you should try to resolve it as soon as possible.

19. support team to reach common goals

Listen to and respond appropriately to other employees’ concerns while emphasizing the job’s objective.

20. Risk assessment of asset

Each work environment contains dangers. You should conduct a risk assessment and ensure that appropriate preventative measures are in place to avoid incidents.

21. Visually inspect tools, equipment, or machines.

The technology used in the companies can become a hazard; you should inspect the equipment to ensure it is free of defects. When you discover a fault, you should contact the technician or other appropriate party to fix it.

22. Police liaison.

As a security supervisor, you should coordinate with public authorities such as police or law enforcement officers to facilitate the investigation if the incident requires additional investigation.

These are the duties and responsibilities and the security supervisor job description in the private security industries.

Advance security guard training;

Basic security guard traning