Being professional does not mean dressing well; rather, it includes conducting yourself with responsibility, accountability, integrity, and effectiveness.  Professionalism in security is critical; without it, you cannot succeed or move ahead.

Since the business environment is very competitive nowadays, an employer values an employee who performs his or her duties professionally.

Clients may award security contracts to another company if the security guard, supervisor, and other high ranks are not professional in your company.

Why is professionalism in security important?

1. A professional security guard arrives on time for work and manages time efficiently.
2. If you are a professional, you will take full responsibility for your actions and work well with others.
3. Honesty and integrity are also part of professionalism.
4. Productivity can be found by communicating effectively and appropriately with the team and others.
5. A professional security guard is clean, neat, and appropriately dressed.
6. Professional behavior helps security guard to minimize workplace conflict.

How to develop professionalism in the workplace?

1. Communication: Clear communication avoids confusion. You should work on improving your listening, speaking, and writing skills, as these are essential components of effective communication.
2. Attitude: As security personnel, you may encounter conflict with employees, coworkers, and visitors to the site, the workplace is a mixture of positive and negative variances. Your attitude helps you in minimizing the conflict. To learn more click here.
3. Teamwork: In a small firm or organization, only one security guard may be contracted for security. In this case, you may be required to attend duty alone at night or during the day.

Although you appear to be alone, other professionals are working in the background, including your supervisor, your security company’s control room, a client representative, and local police.

You should communicate with them and request assistance in case of an unprecedented situation in the workplace, therefore you should be collaborative, cooperative, coordinative, and clear all the time. To learn more about teamwork click here.

4. Problem-solving: A security guard should not be a part of the problem but rather part of the solution. Your critical thinking in any situation diffuses the problem.

Before drawing any conclusions, you should identify the source of the problem, set priorities, and employ different techniques to solve it.

The following guidelines help you to become professional.

1. Always be honest and act ethical manner all the time.
2. Be sensitive to people with special needs don’t judge on different backgrounds, communities, and cultures.
3. Know the country’s criminal law and your responsibility under it.
4. know your employer and client’s security policies, to act with them.
5. Make a plan to respond to an emergency appropriately.
6. In case of emergency security guards should not panic but rather assist the people to lead them to the safest place.
7. Act in a disciplined and professional manner in any situation, either dealing with difficult people or working under a difficult situation.
8. Treat all people with respect and dignity.

Professionalism is essential in the security industry, likewise in other sectors. Since a professional security guard can only function successfully in any situation, professionalism in security is thought to security professional in basic security guard training in many nations.

Advanced Security Training

Arrest refers to the physical or mental detention of a person against his or her will. someone who breaks the law should face the repercussions. Can a security guard arrest you? Let’s talk about it when you violate public order.

The rule of law preserves social order. When there is a breach, an investigation may be necessary to identify the perpetrator, and the suspect may be arrested as part of the investigation.

Since the constitution is the country’s fundamental law, all rules and decrees must not conflict with it. Federal law grants the right of arrest to every citizen Under some conditions.

No one can violate the fundamental rights of the accused or the suspect in the name of the arrest because these are guaranteed by the constitution, and safeguarding them is the obligation of all.

What is the power of arrest?

It is a given authority to arrest or detain someone for the purpose of investigation. When there is an incident, two possibilities may exist: either someone committed the crime or no one committed it.

If the suspect is on the scene, it may necessary to hold or arrest him/her in order to obtain a statement or conduct more investigation.

How many types of arrests are there?

Before searching for an answer to this question, it is critical to understand who has the authority to arrest for individual or suspect.

1. Police: The government has a police department that is responsible for preserving peace and order, investigating crimes, and apprehending criminals. A police officer has the authority to detain or arrest someone in order to investigate a specific event.
2. Public: The public has the equal power to arrest someone who commits a crime or Every individual has the right to arrest the perpetrator if there is adequate evidence.

There are two types of arrests in this context;

1. Public arrest: conducted by the police officers

2. Citizen arrest: Conducted by the general public.

Since there are only two types of arrest, the security guards, do not have any specific power of arrest like the police officers in the country.

If an incident occurs on their premises, the private security guard can make an arrest, detain the perpetrator, take a statement, or hand over the criminal to the police.

Security professionals, like the general public, have the authority to make a citizen arrest. When you arrest someone, ask for their cooperation because the law in your country may not allow you to arrest someone without a warrant.

Can a Security Guard Arrest You?

A security guard can arrest you in some circumstances, but they do not have the same power as public security or police.

1. When the police request you to assist in the arrest of someone.
2. It is enough evidence that a crime was committed. (including the suspect fleeing the public or the police, or being found red-handed).
3. The incident occurred on your site, and you need to detain someone to take the statement.
4. The suspect comes to you and commits the crime.
5. If the suspect is holding a weapon, restrain him.
6. The illicit or forbidden goods discovered during a security search.

Unlike to police, a private security guard has the same authority to detain you as the general public. If there is sufficient evidence that someone violates current laws in the country, the public has the authority to detain and hand the suspect over to the police.

When conducting an arrest, as a security officer, you should follow the correct procedures. Another violation may occur to you if the rules are not followed. Click here to learn about the arrest procedure.

In modern security contexts, the security guard learns the country’s laws, rights, and privileges of the public during basic security guard training, which has become essential in many nations for security guards.

The rapid development of private security companies worldwide has created a competitive environment in the security industries. Private security companies offer a wide range of services to their clients, including security guard services.

Most countries have already prohibited hiring in-house security guards for individuals and businesses.

One mechanism is in the practice, Organizations and individuals who wish to participate in security activities must obtain authorization from a regulatory body, which may be a state or federal entity.

While a security guard is responsible for the protection of people, property, and information, he or she must learn various techniques and skills to carry out security tasks in different situations.

These things will be learned during training, so a new security guard should undergo training for a week or month, depending on the country.

security guard services

People may require different types of protection for themselves and their properties. Keeping this in mind, security guard services are divided into the following categories:

1. Protection of people
2. Protection of properties
3. Protection of information

A security guard can protect individuals by deterring criminal activity, detecting workplace hazards, and responding to emergencies.

To protect the property, the security guard performs a variety of tasks, including access control, the search for visitors and employees, and the detection of fire hazards, among others.

Now, confidentiality is of the greatest priority because if a competitor obtains access to classified information, it could harm the organization’s business.

Although security guards do not know what employees are doing on their computers, they must be vigilant and inform the appropriate department or supervisor if any unauthorized activities are detected.

If you want to learn the techniquies and skills required for the protection of people, property, and information, click here for the complete lesson of the security guard training on this topic.

Security Industries services;

1. Man Guarding Services
2. Armed Gaurding services
3. Cash Solution or Cash In Transit
4. Security Consultaion Services
5. Security Site Planning
6. Risk Assessment and Mitigation Services.
7. CCTV Operation
8. Patrolling and Lock Down
9. Escort Serices
10. Access Control Management
11. Parking Control
12. Key Management
13. First Aid & Accidents
14. Event and VIP Security
15. Visitor Management
16. Lost & Found Property
17. Incidents and Emergency Management
18. Security Integrated Services
19. Dog Training and Dog Security
20. Special Security Service

The security guard services are typically different from the country’s public security or police department.

The police provides protection services to the public at no cost, whereas security guards do so in exchange for payment.

Depending on the security threat to a business, the organization may subscribe diffrent types of security services from private security companies.

Not all security guards can provide all of the above-mentioned services because they require training and experience to become professionals in their respective services.

The security manager job description is an explanation of the duties and responsibilities of the manager. In an organization, the security manager has direct authority and supervision over the operational activities of security personnel.

As the department head, a Security manager, plans, develops and implements the security policies, protocols, and standard operating procedures (SOP) for an organization.

There could be two types of security managers job in today’s job market.

1. A manager in the security industry.  
   • A manager in a security guard supply company deals with clients; it does not establish security policies. But it ensures that the security personnel who work for the clients have followed the security policy of the specific business and done their duties accordingly.
2. Security managers at other companies 
   • This is called an in-house security manager. He or she sets up the security policies for the organization and puts them into action with the help of the security supervisor and other security professionals who could be supplied by the security company.
   •  A Manager is fully responsible for all operations within the organization that impact the safety and security of people and property.

Security manager job description;

The requirements for the security-related job could be different from company to company because security policies are defined depending on the company’s assets, and security threats.

the following are the security manager’s common duties and responsibilities.

1. Company policies;

The security manager develops and enforces security policies, protocols, and procedures in an organization.

2. Budgeting;

A company may have the budget and plan for current and upcoming fiscal years. Each department needs a budget to manage, maintain and mobilize the staff and equipment.

Since modern technology is so important in protecting people and properties, the cost of the integrated security system in an organization has dramatically increased.

A security manager should try to obtain the most efficient system at a low cost. One of the primary responsibilities of the security manager in his department is to monitor the budget and expenses.

If the operating costs are too high, you may need to cut the security staff in the organization; in such situations, you should establish a new procedure that does not jeopardize the organization’s security.

When the security systems require to maintain or replacement in your company, you should always look for a high-quality vendor.

3. Responsible  for security personnel;

The security manager is responsible for recruiting, training, and supervising the security officers and guards.

You may need to provide training to other employees about your company’s safety and security regulations.

You are also responsible for awarding the contract to the security firm to provide security personnel in your organization, Your consideration will also determine whether the contract will be renewed or terminated once its term expires.

4. Representation;

You represent the security department at the management meeting. You should discuss not only the operational needs of the security team but also discuss with the respective deparment heads if their employees have violated the security rules of the organization.

5. Planning and coordinating;

Before launching a new business in a new location, you must develop a security plan and cooperate with other security professionals and stakeholders.

6. Review reports;

Every day, you would receive various types of security-related reports from employees and security staff, such as requirements, incidents, and security breaches.

You should examine those reports and take appropriate action if necessary.

7. Investigate and resolve issues;

In the event of a security breach, the security manager’s role is to investigate the incident and obtain statements from those involved and witnesses.

When the additional investigation is necessary, you must work with the local police or the public investigating officer.

8. Reporting;

The different types of security reports you need to sign every day. On a weekly or monthly basis may require to create reports for management on the security status of the organization.

9. Managing the contracts;

The contract for security staff, CCTV, alarm, and fire suppression systems should award to the most cost-effective and high-quality vendor.

As the security manager, you must oversee the existing contracts and take contractual action against the vendor if the security team does not perform adequately.

10. Inspection and audit;

To make sure the minimum safety and security stander has been maintained you should regularly inspect and audit the security guards and equipment.

General Duties of Security Manager

1. Risk assessment of assets and take precautionary actions to avert incidents.
2. Ensure the satisfaction of customers and other stakeholders at all times.
3. Engaging in customer and management meetings as well as working with the security team.
4. Operational excellence & service delivery
5. Provide daily or weekly briefings to security personnel and supervisors.
6. Responsible for ensuring that the day-to-day operations run smoothly.
7. If any area requires improvement, should develop an action plan and implement it as soon as possible.
8. Organize and provide mandatory training for all security personnel.
9. Collaborate closely with operational personnel, maintenance, security, cleaners, and outside contractors to ensure the business operation is smooth.
10. Always comply and adhere to all company policies and procedures
11. Ensuring that the highest standards are always achieved and maintained
12. Ensuring that all team members work well within any team.
13. Liaising with the clients and customers regularly.

In another world, the security manager job description is a list of duties that the manager must do in the future. As the department’s head, the security manager is accountable for all operations carried out by the entire security staff on a daily basis.

What is a security guard? Providing protection is security, and while the definition of a security guard may vary, it is a brief summary: “A security guard is someone who does security-related activities for pay, such as patrolling and inspecting properties against fire, theft, vandalism, terrorism, and unlawful activities”.

Not only does the security guard safeguard the property, but he or she also protects the community from threats.

The duties and responsibilities of security guards vary depending on the site, but in general, security guards do the following:

1. Protect and enforce the rules and regulations at the site.
2. Monitor the security systems including alarm and CCTV.
3. Controlling the access of employees, visitors, and vendors.
4. Inspect the Area to find safety and security hazards.
5. Write the security report about the incident or their observation while on duty.
6. Take the statement from the witness for later court testimonies.
7. Detain violators.

The above are the most typical tasks that a security guard performs in any location. In an emergency, security guards must call the police, ambulance, and fire department to bring the situation under control.

Security guard responsibilities according to employers;

1. Retail store: Security guards protect people, keep track of merchandise, handle money, and maintain other safety equipment.

To prevent theft from employees and customers they conduct the detective’s works.  Detain the shoplifting until police arrive and patrolling the parking area are the responsibilities of the store security guards.

2. Security guards serve critical responsibilities in managing people’s access to buildings, banks, hotels, and hospitals. They maintain the rules and regulations in order to protect the offices’ staff, clients, and the general public.

3. Security guards in museums and art galleries protect the paintings and exhibits by monitoring visitors and inspecting their belongings as they enter and exit the premises.

4. Security guards secure information and products in factories, government buildings, and military bases, and they check people’s credentials when they enter and exit.

5. Security guards monitor the crowd, supervise parking, and seating at the university, park, and sports stadium.

6. At the bar and nightclub, the bouncer security guard stops illegal people from entering and maintains order among the customers.

7. The guard protects people, transportation equipment, and freight at the airport, train station, and other transportation facilities as part of transportation security.

Security guards work in a variety of security conditions, depending on the location they must execute their duties. Each workplace may have its own SOP (Standard Operating Procedures), and the security guard should follow them.

To be a supervisor, security guards or security officers must undergo security supervisor training and pass a test on the country’s private security regulations. In this article, we’ll provide you with resources and details about our free security supervisor training course.

As the concept of professional security has grown in developed countries, it has become mandatory for a security guard to learn critical security skills through training and obtain a license from the private security regulatory authority before performing security tasks.

Candidates undergoing basic security guard training will learn the necessary skills for daily security operations. In contrast, those undergoing supervisory training will gain additional knowledge, such as leadership, management, and security planning, among other things.

There are fundamental differences between BSG (Basic Security Guard) training and security supervisor training.

Today’s supervisor is tomorrow’s security manager; therefore, most of the modules in this training are management-related.

I’ve published several videos on my YouTube channel about basic security guard training, and more information about security guard training is available here.

Types of security supervisors;

1. Private security industry’s security supervisor: 

The private security firm that provides the client with man-guards also has the position of security supervisors.

If you are the supervisor of these types of businesses, you would be the patrolling supervisor responsible for visiting clients’ locations and interacting with clients and security guards regarding security matters.

Additionally, the patrolling supervisor inspects the security guard while they are on duty; any concerns about the guard’s performance from the client, he/she needs to report to the company management.

Some security supervisors also serve on client sites appointed by security contractors or companies; they are solely responsible for mobilizing, monitoring, and controlling security guards on those sites.

2. In-house security supervisor; 

This security supervisor is not from a private security firm; if the industry is big, it would have its own internal security department, just like finance, logistics, human resources, and sales, among others.

In the security department, there may be some security personnel, including the security manager.

Although most of the security staff are supplied by the security contractor, the internal security supervisor is responsible for monitoring, instructing, and communicating with the contractors and company management about the security of the specific organization.

security supervisor course module;

1. The role and responsibilities of a Security Supervisor
2. Security Planning and Organizing Key Principles
3. Communication skills
4. Leadership skills
5. Assignment of tasks
6. Delegation
7. Functional motivation
8. Teamwork
9. Conflict management.
10. Problem-solving and decision making
11. Customer service and managing difficult people.
12. Working with emergency services
13. Controlling the scene of an incident
14. Securing and controlling evidence
15. Manage notebooks and accident books

Conclusion:

You must be familiar with the above modules whether you work for a private security firm or an in-house security supervisor. Otherwise, you could not be able to conduct your duties effectively in a variety of security situations. In the security supervisor training course, you would learn the most critical skills required for a leader of the security team.